All Systems Operational

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Welcome to Ekata System Status page.

We continuously monitor the health of all services. If you are experiencing problems and do not see it reflected on this page, please submit a ticket to support@ekata.com.

Uptime over the past 90 days. View historical uptime.
Identity Review 360 (formerly known as Pro Insight) ? Operational
90 days ago
100.0 % uptime
Today
API - Transaction Risk Operational
90 days ago
99.88 % uptime
Today
API - Transaction Risk - EU Operational
90 days ago
99.99 % uptime
Today
API - Transaction Risk - APAC Operational
90 days ago
99.89 % uptime
Today
API - Account Opening Operational
90 days ago
99.88 % uptime
Today
API - Account Opening - EU Operational
90 days ago
99.88 % uptime
Today
API - Account Opening - APAC Operational
90 days ago
99.88 % uptime
Today
API - Account Opening Express Operational
90 days ago
100.0 % uptime
Today
API - Account Opening Express - EU Operational
90 days ago
100.0 % uptime
Today
API - Account Opening Express - APAC Operational
90 days ago
100.0 % uptime
Today
API - Address Risk Operational
90 days ago
99.88 % uptime
Today
API - Address Risk - EU Operational
90 days ago
99.99 % uptime
Today
API - Address Risk - APAC Operational
90 days ago
99.89 % uptime
Today
API - Merchant Onboarding Operational
90 days ago
99.89 % uptime
Today
API - Merchant Onboarding - EU Operational
90 days ago
99.89 % uptime
Today
API - Phone Intelligence Operational
90 days ago
99.89 % uptime
Today
API - Phone Intelligence - EU Operational
90 days ago
99.88 % uptime
Today
API - Phone Intelligence - APAC Operational
90 days ago
99.88 % uptime
Today
Identity Review API (formerly known as Identity Check API) Operational
90 days ago
99.88 % uptime
Today
API - Reverse Phone Operational
90 days ago
99.89 % uptime
Today
API - Reverse Address Operational
90 days ago
99.89 % uptime
Today
Legacy Notifications ? Operational
Identity Review API PR (formerly known as Identity Check API) Operational
90 days ago
97.9 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 1, 2025

No incidents reported today.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
Elevated Address Risk Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:43 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Identity Check Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:43 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Account Opening Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:43 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:30 PDT
Elevated Transaction Risk Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:43 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:30 PDT
Elevated Identity Check Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:35 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Reverse Address Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:35 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Identity Check Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:26 PDT
Elevated Address Risk Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:29 PDT
Elevated Identity Check Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Identity Check Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Address Risk Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Phone Intelligence Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Address Risk Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Identity Check Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Address Risk Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Address Risk Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:29 PDT
Elevated Phone Intelligence Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Address Risk Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Transaction Risk Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Reverse Phone Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:33 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Merchant Onboarding API Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:26 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:27 PDT
Elevated Transaction Risk Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:24 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:30 PDT
Elevated Phone Intelligence Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:24 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Transaction Risk Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:24 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:30 PDT
Elevated Account Opening Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:24 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Transaction Risk Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:24 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Merchant Onboarding API Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:24 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Phone Intelligence Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:23 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:28 PDT
Elevated Account Opening Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 19:17 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:31 PDT
Elevated Transaction Risk Errors
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Aug 28, 17:13 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Aug 28, 17:06 PDT
Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

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