All Systems Operational

About This Site

Welcome to Ekata System Status page.

We continuously monitor the health of all services. If you are experiencing problems and do not see it reflected on this page, please submit a ticket to identity.support@mastercard.com.

Identity Review 360 (formerly known as Pro Insight) ? Operational
90 days ago
100.0 % uptime
Today
API - Transaction Risk Operational
90 days ago
99.88 % uptime
Today
API - Transaction Risk - EU Operational
90 days ago
99.99 % uptime
Today
API - Transaction Risk - APAC Operational
90 days ago
99.89 % uptime
Today
API - Account Opening Operational
90 days ago
99.88 % uptime
Today
API - Account Opening - EU Operational
90 days ago
99.88 % uptime
Today
API - Account Opening - APAC Operational
90 days ago
99.88 % uptime
Today
API - Account Opening Express Operational
90 days ago
100.0 % uptime
Today
API - Account Opening Express - EU Operational
90 days ago
100.0 % uptime
Today
API - Account Opening Express - APAC Operational
90 days ago
100.0 % uptime
Today
API - Address Risk Operational
90 days ago
99.88 % uptime
Today
API - Address Risk - EU Operational
90 days ago
99.99 % uptime
Today
API - Address Risk - APAC Operational
90 days ago
99.89 % uptime
Today
API - Merchant Onboarding Operational
90 days ago
99.89 % uptime
Today
API - Merchant Onboarding - EU Operational
90 days ago
99.89 % uptime
Today
API - Phone Intelligence Operational
90 days ago
99.89 % uptime
Today
API - Phone Intelligence - EU Operational
90 days ago
99.88 % uptime
Today
API - Phone Intelligence - APAC Operational
90 days ago
99.88 % uptime
Today
Identity Review API (formerly known as Identity Check API) Operational
90 days ago
99.88 % uptime
Today
API - Reverse Phone Operational
90 days ago
99.89 % uptime
Today
API - Reverse Address Operational
90 days ago
99.89 % uptime
Today
Legacy Notifications ? Operational
Identity Review API PR (formerly known as Identity Check API) Operational
90 days ago
99.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 16, 2025

No incidents reported today.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025
Resolved - The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!
Oct 2, 08:42 PDT
Investigating - We are experiencing an issue with this service. Our teams are working on remediating the issue. Please check back here for updates.
Oct 2, 08:41 PDT