Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 03, 2025 - 23:00 PST
Scheduled
Our annual Holiday Readiness stress testing will occur starting on Nov. 3, 2025 through Nov. 8, 2025. Tests are done separately in each region to prepare for expected holiday-related query surges. Testing regions are based on our data centers, and testing windows were chosen to reduce customer impact. Teams are closely monitoring operations to ensure the least amount of impact.
Mon, 3 Nov US Region: 11pm-12am PST EU Region: N/A AP Region: N/A
Tues, 4 Nov US Region: 12am-5am PST, 11pm-12am PST EU Region: 6am-10am CET AP Region: 10pm-12am SGT
Wed, 5 Nov US Region: 12am-5am PST, 11pm-12am PST EU Region: 6am-10am CET AP Region: 12am-2am SGT, 10pm-12am SGT
Thurs, 6 Nov US Region: 12am-5am PST, 11pm-12am PST EU Region: 6am-10am CET AP Region: 12am-2am SGT, 10pm-12am SGT
Fri, 7 Nov US Region: 12am-5am PST EU Region: 6am-10am CET AP Region: 12am-2am SGT, 10pm-12am SGT
Sat, 8 Nov US Region: N/A EU Region: N/A AP Region: 12am-2am SGT
This scheduled maintenance affected: Identity Review 360 (formerly known as Pro Insight), API - Transaction Risk, API - Transaction Risk - EU, API - Transaction Risk - APAC, API - Account Opening, API - Account Opening - EU, API - Account Opening - APAC, API - Account Opening Express, API - Account Opening Express - EU, API - Account Opening Express - APAC, API - Address Risk, API - Address Risk - EU, API - Address Risk - APAC, API - Merchant Onboarding, API - Merchant Onboarding - EU, API - Phone Intelligence, API - Phone Intelligence - EU, API - Phone Intelligence - APAC, Identity Review API (formerly known as Identity Check API), API - Reverse Phone, API - Reverse Address, Legacy Notifications, and Identity Review API PR (formerly known as Identity Check API).